Terms of Use

Last modified: April 7, 2025

1. Acceptance of Terms

By accessing and using the LoveWrapped platform, you agree to comply with these Terms of Use. If you do not agree with any part, please do not use the service.

2. Service Description

LoveWrapped is a platform for creating personalized 'Wrapped' style retrospectives. You input information such as declarations, important dates, photos, captions, and a meaningful song. After completion, a unique link with the tribute is generated. Access can be lifetime or time-limited, depending on the plan purchased.

3. Registration and Security

To use the service, you must provide a valid email address. This email will be used exclusively to send your Wrapped link. We recommend not sharing this link publicly if you wish to keep your retrospective private.

4. Privacy

We respect your privacy. We do not sell or share your information with third parties. For more details, access our Privacy Policy.

5. User Content

You are entirely responsible for the photos, texts, and songs uploaded. By using the service, you declare having legal rights over all content entered. The platform is not responsible for inappropriate, offensive, or copyrighted content.

6. Payments and Refunds

Payments are processed via Stripe and Mercado Pago. After payment, you will receive the final page link by email. Refunds may be requested in exceptional cases and will be evaluated solely at our discretion. We do not guarantee refunds after product delivery.

7. Plans and Availability

We offer two plans: 1-year access and lifetime access. Even with the lifetime plan, the service may be discontinued for technical, legal, or financial reasons. If discontinued, the service will no longer be available.

8. Service Modifications

We may change or terminate platform features at any time. We will always seek to minimize negative impacts, but we are not responsible for any losses.

9. Limitation of Liability

Under no circumstances will we be responsible for indirect, accidental, special, or consequential damages related to the use or inability to use the platform.

10. Changes to these Terms

These terms may be updated at any time. The date of the last modification will always be available at the top of this page. We recommend reviewing them periodically.

11. Contact

Questions or requests can be sent to support@lovewrapped.com.